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Contact us
A correction is the most useful thing you can send. Everything else is welcome too.
Report a correction
This is the most useful message you can send. If a fare or a time here does not match what the operator shows, we have a bug and we want to fix it.
Include:
- The page address
- The figure you believe is wrong, and what it should be
- Where you saw the correct figure, if you have it
Corrections are fixed as soon as they are confirmed, and the updated date on the page changes with them. See our editorial policy.
Report an accessibility barrier
Tell us the page, what you were trying to do, and which assistive technology and browser you were using. See the accessibility statement.
Suggest a network or feature
We cover the LIRR, Metro-North, NJ Transit rail and PATH. If there is a network you want added, or something the pages should show and do not, say so.
Press and data
For questions about how the data is sourced or computed, see data sources first, which names every feed and fare chart. If it does not answer your question, write to us.
What we cannot help with
We are not the MTA, NJ Transit or the Port Authority, and we have no way to reach them on your behalf. Please contact the operator directly for:
- Tickets, refunds and delay claims
- Lost property
- Today's delays, cancellations and track assignments
- Complaints about staff or service
- Anything happening right now at a station
One person reads this. Expect a reply within a few days. Corrections get looked at first.